Privacy Policy

Last updated: June 11, 2026

This Privacy Policy explains how LSU AutoFill (“LSU AutoFill,” “we,” “us,” or “our”), accessible at loanstatusupdate.com, collects, uses, shares, and protects information when you visit our website, request a demo, or use our services (collectively, the “Services”). By using the Services, you agree to the practices described here.

1. Information We Collect

Information you provide

Contact details — name, email address, phone number, company, and any information you submit through our booking, demo, or contact forms.
Account and billing information — information needed to create and manage your account and process payments. Card payments are handled by our payment processor (Stripe); we do not store full card numbers.
Communications — messages, support requests, and feedback you send us.

Loan and borrower data

When you use the Services to generate Loan Status Update and Pre-Qualification documents, you may submit loan, property, and borrower information. We process this information on your behalf and at your direction as a service provider so that you can produce your documents. You are responsible for having the appropriate rights and disclosures to provide this information to us.

Information collected automatically

Usage and device data — IP address, browser type, pages viewed, and similar analytics data.
Cookies — small files used to operate the site, remember preferences, and measure performance. You can control cookies through your browser settings.

2. How We Use Information

Provide, operate, maintain, and improve the Services;
Create and manage your account and process payments and subscriptions;
Generate the documents you request;
Respond to inquiries, schedule demos, and provide support;
Send service, transactional, and (with your consent) marketing communications;
Protect against fraud, enforce our Terms, and comply with legal obligations.

3. SMS / Text Messaging

If you opt in to receive text messages from us (for example, by checking the consent box on a form), you consent to receive recurring informational and marketing text messages at the number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell your personal information. We share information only as needed to run the Services:

Service providers — vendors who help us operate, including our CRM and automation platform (Rad CRM), payment processing (Stripe), hosting, email/SMS delivery, and analytics, under agreements that limit their use of the information.
Legal and safety — when required by law, subpoena, or to protect the rights, property, or safety of LSU AutoFill, our users, or others.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Financial Information

Some information processed through the Services relates to mortgage and lending activity and may be considered nonpublic personal financial information. We handle such information as a service provider to mortgage professionals and apply reasonable administrative, technical, and physical safeguards. You remain responsible for your own compliance with applicable financial-privacy and lending laws (including, where applicable, the Gramm-Leach-Bliley Act) with respect to information you submit.

6. Data Retention

We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.

7. Security

We use reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Access, correction, deletion — you may request to access, update, or delete your personal information.
Marketing opt-out — unsubscribe from marketing emails via the link in each message, or reply STOP to texts.
Regional rights — depending on where you live, you may have additional rights (for example, under the CCPA or GDPR), including the right to opt out of certain processing. We honor applicable requests.

To exercise any of these rights, contact us using the details below.

9. Children’s Privacy

The Services are intended for business use by adults and are not directed to children under 18. We do not knowingly collect information from children.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Policy from time to time. We will post the updated version here with a revised “Last updated” date. Material changes will be communicated where appropriate.

12. Contact Us

Questions about this Policy or your information? Contact us at radcliffemortgages@gmail.com.